Privacy Policy
PRIVACY STATEMENT
----
SECTION 1 - WHAT DO WE DO WITH YOUR DATA?
1.1 How We Collect Your Data
We collect your data through various methods, including:
-
Direct Interactions: When you contact us via email, chat, social media, phone, or other means, and when you create an account, subscribe to our services, leave a review, fill out a form, search for a product, place an order, upload content, enter promotions, or report an issue.
-
Automated Technologies: We collect browsing and device data using cookies, server logs, and similar technologies. You can manage cookie settings in your browser.
-
Third Parties and Public Sources: We receive data from business partners, subcontractors, and service providers handling shipping, payments, advertising, and analytics.
1.2 Types of Data We Collect
We collect various types of personal data, including:
- Basic Information: Your name, billing address, delivery address, email address, telephone number, geolocation data and IP address.
- Financial Details: Credit/debit card numbers and other financial information necessary to process transactions.
- Uploaded Content: Photos, images, videos, and other content you provide.
- Account Information: User IDs and passwords used to access our Services.
- Browsing Data: History, search queries, and interaction data.
- Customer Service Interactions: Communications with our support team.
Additional Information (Depending on Usage): Age, date of birth, gender depending on the Services and product customization options you choose.
We may use each piece of data independently or in combination with other information you provide.
Device Information: We collect data about the devices you use to access our Services, including:
- Device Details: Model, operating system, and browser type.
- Technical Identifiers: IP address and event logs related to your interactions with our Services.
Public Data You Post Through the Services.
- Any information you share publicly (e.g., reviews, comments and user content) may be used by us and others..
Other Data We Collect
In addition to personal data, we collect other types of data, such as:
- Anonymous or Aggregated Data: Non-identifiable statistics and insights, such as the percentage of users accessing specific website features.
- Technical Information: Browser type, version, operating system, and platform details.
- Service Interactions & Analytics: Data on how you engage with our Services, including:URLs visited before, during, and after using our Services.
- Clickstream data, timestamps, search history, and product views
- Interaction data (e.g., scrolling, clicks, mouse movements)
- Interaction history and metrics (e.g., processing duration, uploads, and engagement trends)
- Performance metrics such as page load times and errors
1.3 How We Use Your Data
We process your data to:
-
Provide and improve our services.
-
Enforce our terms and policies.
-
Process orders and transactions.
-
Provide recommendations and promotions.
-
Manage customer relationships and support requests.
-
Enable social media and interactive features.
-
Send updates about orders, offers, and discounts.
-
Analyze usage and optimize service performance.
-
Verify identities and prevent fraud.
-
Comply with legal obligations.
1.4 Who We Share Your Data With
We may share your data with:
-
Company Group: Internal teams for operational needs.
-
Service Providers: Partners handling payments, order fulfillment, IT, fraud prevention, and support.
-
Legal Authorities: When required by law or for rights protection.
-
Business Transfers: In mergers, acquisitions, or sales.
-
Advertising Partners: For personalized marketing.
-
Security and Fraud Prevention: To prevent unauthorized access.
1.5 Data Retention
We retain personal information as long as needed to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law, contractual obligations, or regulatory requirements. We may keep data longer to comply with legal obligations, protect our rights, or resolve disputes.
Usage data may be retained for internal analysis, security, fraud prevention, and improving website functionality. Once the retention period expires, we securely delete or anonymize your data per applicable laws and best practice
1.6 How to Opt Out
You can opt out by:
-
Emailing support@allaboutvibe.com with "Opt-Out Request" in the subject.
-
Adjusting browser settings to manage cookies.
-
Unsubscribing from marketing emails via the provided link.
SECTION 2 - CONSENT
2.1 How We Obtain Your Consent
By providing your personal information or uploading images and other content you provide to our website, you consent to our collection and use of this data for the stated purposes. For secondary uses, such as marketing, we will obtain explicit consent or provide a way for you to opt out.
2.2 Withdrawing Consent
If you change your mind, you can withdraw consent at any time by contacting us at:
-
Email: support@allaboutvibe.com
-
Mail: All About Vibe, 100 N Fairway Dr, Unit 116, Vernon Hills, IL 60061
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Cookies are small text files that are created when you use online services and are stored on your device, such as a computer or a smart phone. At AllAboutVibe, we use cookies and other tracking technologies such as pixels, tags, software development kits, application program interfaces and web beacons to:
-
Enhance your user experience by remembering your login and account settings
-
Process your payment
-
Analyze Services usage and trends
-
Track your browsing history
-
Administer our Services
-
Improve the Services functionality
-
Deliver personalized advertisements
-
Market our products and the services
Types of Cookies and Other Tracking Technologies at AllAboutVibe.
A list of cookies used on our site is available in our Cookie Notice. While the list is subject to change from time to time, the categories of use described below will not change without notice.
Category |
Definition |
Strictly necessary cookies |
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. The website cannot function properly without these cookies |
Functional Cookies |
These cookies enable the site to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. . |
Performance Cookies |
These cookies enable us to monitor and improve the performance of our website and services. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular. |
Marketing cookies |
These cookies are used by us or our third party partners to collect information about your online behavior or location to show you relevant or personalised content or advertising on this and other sites, apps or platforms, including social media. Marketing cookies help improve the relevance of the advertising you see online |
How to control cookies?
You have the right to choose whether or not to accept cookies. You can control the way in which cookies are used by altering your browser settings. (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. For more information about how to control or delete cookies, visit www.aboutcookies.org.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 10 - QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@allaboutvibe.com or by mail at
All About Vibe
[Re: Privacy Compliance Officer]
100 N Fairway Dr, Unit 116, Vernon Hills Illinois US 60061
SECTION 11 - Additional Information for Residents in Certain Jurisdictions
A. California
In this section, we provide information for California residents as required under California privacy laws, including the California Consumer Privacy Act (the “CCPA”), which requires that we provide California residents certain specific information about how we handle their personal information.
We collect the personal information identified in Section 1.2 for the purposes identified in Section 1.3 and retains it for the period described in Section 1.5. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
Under the CCPA, California residents have the following rights regarding their personal information:
-
Right to Know: You have the right to request details about the categories and specific pieces of personal information we have collected about you in the past 12 months.
-
Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions.
-
Right to Correct: You may request that we correct inaccurate personal information that we maintain about you.
-
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information.
-
Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information, you may request that we limit its use to what is necessary to provide the requested services.
-
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, contact us at:
-
Email: support@allaboutvibe.com
-
Mail: All About Vibe, 100 N Fairway Dr, Unit 116, Vernon Hills, IL 60061
To verify your request, we may ask you to provide additional information to confirm your identity. Authorized agents may also submit requests on behalf of a California resident with proof of authorization.
----